Frequently Asked Questions

Groove uses brief, timed video chats as the first step to meeting someone. When you enter a session, you’re paired with another user for a quick face-to-face conversation. When the timer ends, you can either “like” the connection or move on. It’s designed to feel natural, low-pressure, and more authentic than swiping. 

Groove skips the endless swiping and puts you face-to-face right away. You’ll end a short, timed video chat with another user. When the timer ends, you both decide if you’d like to continue. If you both tape “Like”, you instantly match and unlock a private chat 

If you and the other person both “Like” each other after the video chat, Groove instantly creates a match. You’ll unlock a private chat where you can message, schedule another video call (Aka “Groove Date”, or continue getting to know each other at your own pace. 

Once you match, you get access to a private messaging space where you can talk, plan another video session (AKA Groove Date), or keep getting to know each other at whatever pace feels right.

No. The first time you see another user’s profile is after the initial video chat. Your full profile becomes visible after a mutual Like, keeping first impressions based on personality, vibe, and chemistry–not just pictures. 

Groove uses a combination of automated systems and human moderation to protect users. Video chats are monitored for inappropriate behavior, all accounts are authenticated through phone and email verification, and safety features–like easy reporting and blocking–are built into every session. Your privacy and comfort come first. 

Absolutely. Groove works wherever you are in the United States. Whether you’re at home or traveling, you’ll be matched with people in your current location so you can connect in real time wherever life takes you. The plan is to take it globally in the future. 

Groove lets you set detailed preferences–age range, distance, interests–and adjusts pairing to fit your vibe. You can update your profile and preferences anytime 

Initial  Video chats are 3 minutes long. Chats are intentionally short–just enough time to feel someone’s energy without the awkwardness or pressure. If the vibe is right, you can keep talking once you match. 

Not at all! Groove is built on real, human connection, not curated influencer energy. As long as you’re respectful and ready to chat, you’re good.

Yes, the core experience is free. Premium features may be offered later, but meeting someone through video is always included. 

You can end any chat instantly. Groove also monitors for inappropriate behavior and will remove or restrict accounts that break community guidelines. 

Yes, every video session and chat includes quick safety controls. Reports are reviewed promptly to keep the community safe and respectful.

Groove brings back real connection through live interaction. No endless scrolling. No guessing. Just genuine conversations that help you quickly know if someone feels right. 

Groove will be available on both IOS and Android devices through the Apple App Store and Google Play Store. The experience is fully optimized for smartphones to keep interaction simple, smooth, and mobile-first.